Taking care of those who take care of you. There are times battle lines are drawn in a business between being helpful and being right. And there are times when those lines become very blurred. I’m talking about customer service. Having a good customer advocate on your team is one of the best moves you… [Read More…]
Building a Business Through Customer Service
It’s amazing what you can learn from your customers. The people who come to your business or your website are looking for something. The question becomes – will you take the time to find out what it is, AND supply them with the solution? Businesses often say they supply ‘exemplary customer service’ or that their… [Read More…]
