It’s amazing what you can learn from your customers. The people who come to your business or your website are looking for something. The question becomes – will you take the time to find out what it is, AND supply them with the solution? Businesses often say they supply ‘exemplary customer service’ or that their… [Read More…]
Is Your Cash Flow Profitable?
Stress and business go hand in hand. You may not be able to completely take stress out of your business but you can put things in place to control the severity of it and how it affects you. Poor cash flow can be the greatest cause of stress for you and your business. But it’s… [Read More…]
What is Lacking in Your Business Could be Costing You Greatly!
One of the greatest costs to the bottom line of any business is lack of efficiency within the workplace. And this expresses itself from the top management down through the organization. Everyone wants high efficiency from their staff, yet many people know how to obtain this elusive objective. As you are developing standards for your… [Read More…]
It’s Time to Talk About Productivity
Productivity consists of two main areas: Programs and Efficiency. Let’s talk about Programs first. The first aspect to programs is a good structure within your organization. You staff will work more fluently if there is a visible organizational chart available. The chart should include a hierarchy as well as titles. Your chart should include all… [Read More…]
Staff Your Business with Strength
If your company is big enough to have employees, you have to be smart enough to hire the right staff. It can be said that your business is only as good as the employees with whom you surround yourself. There is a lot of truth in that statement. Even more prevalent is that having the… [Read More…]
Lead not Lead – Define Who You Are
I remember a scene from The Polar Express where the young girl gets her ticket punched by the conductor with the word “LEAD”. She immediately jumped to “Lead – like in lead balloon”. The conductor gently corrected her saying “It can also be pronounced Lead – as in “leader,” “leadership.” “Lead the way.” Just as the word can… [Read More…]
