Taking care of those who take care of you. There are times battle lines are drawn in a business between being helpful and being right. And there are times when those lines become very blurred. I’m talking about customer service. Having a good customer advocate on your team is one of the best moves you… [Read More…]
Millennial Madness? or Genius?
Never before has an era created so much confusion and contradiction. The Millennials are facing discrimination on levels that haven’t been encountered since women entered the work force. Even though it’s different – it is still met with as much animosity and disdain as the thought of allowing a simple woman to occupy a seat… [Read More…]
Mind Your P’s and Q’s with Effective Content Marketing Quality Control
Content Marketing Quality Control Let’s face it, mistakes in business happen. You can affectionately call them the bloopers of business. Of course we didn’t mean to mess up, but for some reason we stumbled, tripped or didn’t see that very large brick wall immediately in front of… ooomph! So before you go too far… [Read More…]
Efficiency for Productivity
Did you know 70-80 percent of the work day for many workers is spent in meetings and composing emails. Unreal! Over 6 1/2 hours of an 8 hour work day. And 32 hours of a 40 hour work week. Think about that. Technology is shaping the way that nearly every workforce produces their deliverables and… [Read More…]
3 Thoughts to Consider When Seeking Self-Fulfillment
We are all driven to achieve things and to bring a sense of self-fulfillment to fruition. There is a greater calling we all seek to answer- a purpose for our lives. Throughout our life we attempt to balance our responsibilities in a structured world with our passions. It can be difficult, amidst this constant balancing… [Read More…]
Moments Deserve Your Presence
It can wait. Yes, it really is that simple. Work can wait. When you have a spouse or a family it is exceedingly important to not shut them out for the benefit of your business. Working 18 hour days isn’t benefiting anyone. This article isn’t even going to begin to go into the toll… [Read More…]
Public Relations – Relating at the Highest Level
Public relations can be a very broad subject and the definition can be very grey. When it gets right down to it you need to understand that public relations has everything to do with your business being well known, credible, and people having high regard for you and your company. And that doesn’t just happen… [Read More…]
Nurture is Not A Bad Word
Building relations with your existing clients, as well as your future clients, is a rather large part of business that goes uncultivated. It seems simple enough, but for some reason business owners fail to keep this in the forefront of their minds. This leads to leaving a large chunk of change on the table which… [Read More…]
Are Your Costs Controlling You?
Business owners toss around “Cost Control” as if they truly can ‘toss around money’. But there isn’t anything further from the truth. Your bank account should never be viewed as, “Look, I have money in my account. Let’s spend it.” Please, promise me … if you are anywhere in the ballpark of having that… [Read More…]
Building a Business Through Customer Service
It’s amazing what you can learn from your customers. The people who come to your business or your website are looking for something. The question becomes – will you take the time to find out what it is, AND supply them with the solution? Businesses often say they supply ‘exemplary customer service’ or that their… [Read More…]
